Pacifica Senior Living Oakland Heights
To represent Pacifica in a positive and professional manner at all times. * To dress in business attire at all times.2Community Relations Director 04/2017Inquiries * Pacifica Senior Living utilizes inquiry connection sheets for all incoming prospect calls, walk-ins, scheduled tours, etc. * It is the objective through the use of the inquiry connection sheets to obtain all the necessary information that will enable the CRD to better understand the prospect’s needs and concerns. * Inquiry Connection Sheets must be used at all times with proper color coded placement as identified in Section V of the Sales and Marketing Policies and Procedures Manual. * It is the responsibility of the CRD to give his/her team members all the necessary information to be able to handle a complete tour, be able to answer most common questions asked, and ask for the reservation. * All connection sheets filled out by either the back-up team members or the front desk must be given directly to the CRD for continuous follow-up. * All inquiries requesting brochure or additional information must be sent out within 24 hours of notification.
Act on constructive feedback by listening to supervisor(s), customers and peers and use it to improve Community Relations Director performance. * Maintain resident, employee, and community confidentiality; abide HIPAA laws. * Respect Resident’s Rights. * Demonstrate positive attitude and ability to work well with all people, particularly the elderly. * Promote positive work environment that emphasizes teamwork. * Demonstrate willingness to help other staff whenever needed. * Observe standard precaution procedures and all safe workplace measures. * Report any suspected or observed abuse, neglect or misappropriation of property or funds of a resident to the appropriate licensing agencies. * Operate department within budget. Job Specifications: The physical demands described must be met by every associate. Reasonable accommodations may be considered to enable individuals with disabilities to perform essential job functions.Working Conditions: * Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays. * Job Types: Full-time, Commission
Salary: $60,000.00 /year
Experience:
- Sales: 1 year (Required)
Additional Compensation:
- Commission
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Paid Training:
- Yes
Management:
- Ops Manager
This Job Is Ideal for Someone Who Is:
- People-oriented — enjoys interacting with people and working on group projects
- Detail-oriented — would rather focus on the details of work than the bigger picture
- Innovative — prefers working in unconventional ways or on tasks that require creativity
This Company Describes Its Culture as:
- People-oriented — supportive and fairness-focused
Schedule:
- Weekends required
Company’s website:
- pacificaseniorliving.com