Business Office Manager

Calaroga Terrace is looking for a great Business Office Manager!

Currently we are looking to add a qualified Business Office Manager to the awesome team we have in place at Calaroga Terrace. We are seeking committed individuals that have a passion to care for seniors and are looking to grow within the healthcare field. All team members must adhere to a strict customer service philosophy by providing excellent customer service to our residents, their families, and fellow co-workers.

This position will facilitate the successful operation of the Pacifica community business office. This individual works with corporate office staff in support of corporate accounting and human resource procedures and activities that affect the local office. The Business Office Manager assist in coordinating office services, records control, marketing, and special projects; organize and administer the business and administrative office; and contribute to effective communication and pleasant working conditions

Responsibilities:

Support the mission, vision, and culture of the organization through positive communication and leadership.

 Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.

•  Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.

 Able to maintain work pace appropriate to given work load. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
 Supervise administrative staff where applicable; provide training; set and adjust rates of pay and hours of work; provide performance feedback both informally and formally; recognize both appropriate and inappropriate behaviors and performance (provide rewards and discipline); apportion work among subordinates.
 Human Resources Responsibilities Provide for the safety and security of associates; may be the community Safety Officer
 Ensure that all on-the-job injuries/illness are properly reported and documented; coordinate with department heads to allow injured workers to return to modified duty within the ordered restrictions when appropriate or ensure a doctor’s release is obtained before returning to full duty; maintain the OSHA 300 and 300A logs.
 Triage associate complaints and grievances in accordance with Problem Resolution Procedure.
 Screen potential employment candidate’s resumes/applications for minimum qualifications; arrange and conduct screening interviews and coordinate with appropriate department head and/or Executive Director for final interviews and selection make contingent offers of employment.
 Order all state and company required pre-employment screening, such as drug tests, physicals, fingerprint clearances and/or background checks. Ensure all results are within state and/or company standards.
 Participate in New Hire Orientation program and other regular associate meetings or functions.
 Prepare new hire paper work, employee status changes, employee exit paperwork, and leave of absence requests for submission to home office Human Resources.
 Utilize Payroll reporting tools to manage accuracy of associate information and performance evaluation due dates.
 Update associate information in Payroll system and personnel file.
 Respond to Unemployment Insurance claims; represent company at unemployment Insurance appeals hearings.
 Conduct monthly benefit orientations; proof benefit enrollment forms and send to home office Human Resources; ensure all eligible associates have completed enrollment/declination forms.
 Provide training to department heads and act as a consultant regarding Human Resources policies.
 Make recommendations regarding terminations to department heads based on policies; ensure termination policies are followed by contacting Regional HR Director; conduct termination meetings.
 Prepare Time Sheet Reports for payroll; edit daily time entries; ensure accuracy of bi-weekly payroll.
Accounting Responsibilities
 Process all accounts payable invoices and submit to home office weekly.
 Prepare daily bank deposits, deposit to bank and e-mail deposit records to home office.
 Prepare and/or forward all resident forms regarding the accounting department
to home office.
 Responsible for maintaining and issuing of Petty Cash, including Resident Petty Cash, and monthly reconciliation sent to home office.
 Daily maintain accuracy of Community Rent Roll.
 Prepare monthly billing spreadsheet.
 Make collection calls on past due accounts;-maintain collection logs/records; timely follow up on past due accounts; prepare accounts for submittal to collection agencies.
 Coordinate the weekly packets to home office.
 Assist with preparation of new residents’ move-in paperwork, resident status changes, and move-out paperwork and forward to home office.
 Prepare monthly printed Spend-Down Reports for department heads.
 Maintain and communicate to corporate Community census data.
 Support month-end closing procedures.
 Analyze monthly operations statements for the Executive Director and department heads.
 Handle or refer resident billing inquiries as appropriate.

Required skills and qualifications:

• Associate’s degree preferred
• Knowledge of AR/AP, HR & payroll
• 2 years office experience, including some managerial experience
• Exceptional organizational, time management, and basic mathematics skills
• Advanced computer skills, specifically with Microsoft Office and Adobe
• Must enjoy working with the senior population

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Why Join Us?

You can make a difference!

Grow your career and do the job you love with people you enjoy working with! We offer competitive benefits and salaries.

Pacifica Senior Living is a premier company providing care to seniors and their families throughout the United States. We specializing in full-service, assisted living and memory care. We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:

• Health, Dental, Vision
• Paid vacation, holidays, and sick leave
• 401K
• Online continuing education
• A positive working environment
• Discounted employee meal program
• Opportunity for career advancement

Experience:

• bookkeeping: 1 year (Preferred)
• management: 1 year (Preferred)
• office manager: 1 year (Preferred)
• quickbooks: 1 year (Preferred)
• office management: 1 year (Preferred)

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Detail-oriented — would rather focus on the details of work than the bigger picture
• High stress tolerance — thrives in a high-pressure environment

Job Type: Full-time

Salary: $14.00 to $20.00 /hour

Experience:

• bookkeeping: 1 year (Preferred)
• management: 1 year (Preferred)
• office manager: 1 year (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

Typical start time:

• 8AM

Typical end time:

• 5PM

Schedule:

• Monday to Friday

Benefit Conditions:

• Waiting period may apply